NHTSA Complaint #11689399 — 2025 HYUNDAI TUCSON HYBRID

To be honest, this could have been happening for months and I just didn’t pick up on it. I typically look out the front window and use my heads-up display. I’m very rarely looking at the gauges while I’m driving down the street so this just happens to be when I began to notice it. 9-4-25 near 4 PM Left side screen where gauges are located blackout -it didn’t last long, but it did frighten me and then it did it again and the second time it did like a restart because it came up with the ready to drive message 9-6-25 10:40AM left side of screen black out 9–16–25 7:13 AM. Left side screen where gauges are located blackout a second time at 7:12 PM 9-18/25 4:45 PM left side of screen black out 9-20 -15 10:45 AM left side screen where gauges are located blacked out 11:24 AM all gauges lit up on dashboard I don’t even know all these signs. These are the ones I recognize battery, brake, auto hold, ready, number of caution signs, airbag sign, AFS, ABS EPB (image uploaded showing the car in drive) I turned off the vehicle. The lights remained on restarting the car made no difference. The next day car started normal no access dash lights Took the car to the dealership on Sept. 23, when I made the appointment, they acted like they had never heard of this happening ...however when they called to discuss my car they said they have had several come in with the same issue. They stated they needed to replace a wiring harness, but it is on indefinite backorder according to the service person. I think his name was [XXX] . They were unable to tell me when they will be able to address this concern. I am concerned this sounds very similar to the Toyota's that are being recalled and if both companies need the same part how safe are these cars from Hyundai to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)