NHTSA Complaint #11689398 — 2013 HYUNDAI SONATA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11689398
Vehicle 2013 HYUNDAI SONATA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Braking system failed on my Hyundai Sonata Hybrid 2013. I was driving on the highway and suddenly the vehicle started a constant beeping noise and the dashboard illuminated with a message that read "Hybrid System Warning! Safely Stop and Do Not Drive" as I driving 70 MPH on the highway, causing me to have to swerve onto the shoulder to avoid being rear-ended by vehicles traveling behind, this is a very dangerous issue, and Hyundai is placing safety of others on the lower rung of their priority list. I had the vehicle taken to the shop where I was initially told that the issue is contaminated braking fluid, the need to replace brakes and the brake master cylinder. Shortly after being notified of the issues that technician diagnosed I agreed to have these items replaced. However, when I went to pickup my car after being notified that services were "completed" the vehicle continued to have the same issues, the vehicle never made it off of the Hyundai car lot. The vehicle has been with Hyundai for over 2 months and suddenly I am being told that there is an ABS issue and that it will cost over 5,000 dollars to complete repairs. I scoured the internet and noticed that there are many other complaints similar to mine.

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