NHTSA Complaint #11682560 — 2013 HYUNDAI SONATA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11682560 |
| Vehicle | 2013 HYUNDAI SONATA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I am driving and all of a sudden the brakevsystem lighthouse on bthe hybird system begins to fail and ge car loses power i almost got hit 4 times already, from this . The system starts to ding ,shut down and states to bring to a certified mechanic ir dealership. Hyundai has on line tgeybarevaware and this problem for this model and should be taken care if no charge for bis a problem for this year model and hybird model 3 diff we rent areas on lounge through Hyundai it states this a known issue. The part to replace and had a certified ASE mechanic on computer look and went through the computer system and stated it is a power booster brake sensor. This is starednin 3 different areas bon Hyundai websitebfornthe model and year. Suppised the recall in the nowhere done Oct 8 2024 but never had any letter of recall nor the dealership contact me anmboutbthis ,but had an oil change done at or about the supposed nrevapl been done. I have no documentation of this nor any given so inwantb,asking give me type kit needed, to take care nofbthis. .no documentation ofbanybkjnd given exceptb,no invoice given done, so I would like tge kit for fuses do go bad. Anything can be put in computer stating what is supposed done but not. Im not asking except to rake carebof this no charge for Hyundai it's free in 3 different areas should be done non published recall . For this year. All online. I asked for cooperation in this matterband the dealership that purchased has been sold to anormther and banner dealership stated in line ,not responsible for previous dealerships problems etc,take it up warmth them the Steele group out if canada,that sold to ge jeating group that know owns this dealership .. I asked for a newbcasemmanager ,drniedband I have a rightbtocaskband should be changed for her arrogance, belligerence in nmattrr should not be. I purchasednthe brake booster sensorbforbwhat Fred bactyally a little less with labor, beingshipped from Hyundai . Dot
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