NHTSA Complaint #11689336 — 2025 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11689336
Vehicle 2025 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

- On 9/23/2025 while driving down the main street, the vehicle unexpectedly shut down (engine stopped running) and would not restart. The vehicle is currently at Elevation GMC (Boone ,NC) waiting to be diagnosed. - Safety was put at risk by the vehicle unexpectedly shutting down in the middle the of rush hour traffic and not being able to be moved. - When it is was towed into the dealership and explained to the service manager what happened; she said "there is a known problem with the gear select lever losing communication with the truck and not knowing what gear it is in". - As of 9/24/2025; dealership has not looked diagnosed what the problem is/was. - There were no prior warning messages before the engine shut down.

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