NHTSA Complaint #11689205 — 2020 CHEVROLET TRAVERSE UNKNOWN OR OTHER

Complaint Details

ODI Number	11689205
Vehicle	2020 CHEVROLET TRAVERSE
Component	UNKNOWN OR OTHER
Date of Incident	September 18, 2025
Date Filed	September 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Rattling noise when starting vehicle started occurring a year ago. Dealership diagnosed a broken bracket weld that holds the exhaust pipes in place. Dealership cut off bracket. A year later there is a hole in one of the exhaust pipes because of the broken bracket and a check engine light comes on. There is a recall for the 2018-2023 Traverse models EXCEPT the 2020 year for the exact same issue. Why is every other covered but not the 2020? Why do I have to pay for a known GM issue that causes a hole in the exhaust pipes from their crappy bracket welds? This is an emissions issue yet we are being denied by our dealership.

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