NHTSA Complaint #11689111 — 2013 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11689111 |
| Vehicle | 2013 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
In my 2013 Dodge Ram, after 12 years of running and driving practically perfectly, my Electrical Power Steering failed in June 2025 and lost power steering. My wife could have gotten into a collision. Even though this issues is part of a general recall issue for RAM during 2013-2016 models about, my RAM dealer has instructed me that VIN # is not part of the recall I had to pay out of pocket to repair. Not sure exactly why my vehicle was not included even though we had the same problem it appears. My understanding is that the NHTSA has been investigating this since 2023 but I don't know if there has been an outcome. Do you know? My understanding RAM doesn't even make new parts for this but instead a used refurbished part (RAM Part #R8573449AA). The offical RAM part is out of stock so my dealer replaced it would two aftermarket parts - both failed and I paid $6,200 and we have not been able to drive my truck in 3 months. Currently my truck is at the dealer collecting dust. RAM and MIchigan and my local Dealer (Hendrick Dodge Ram in Cary, NC) are trying to located a now a 3rd replacement part that is the official RAM part. There is no definitive date yet when my vehicle will be repaired.
Related Complaints for the 2013 RAM 1500
Other STEERING Complaints
#11719458
Electronic power steering (EPS) will fail when exposed to moisture. When EPS fails all power steering is lost result...
#11718822
I was driving down S. South Danville Rd. in Abilene, Texas, and it was raining and all of a sudden my steering wheel ...
#11716163
The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel ina...
#11715430
Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unab...
#11714629
1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk b...
Recent Complaints for the 2013 RAM 1500
#11717710
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11717710
SERVICE BRAKES
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11715430
ELECTRICAL SYSTEM
Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unab...
#11714629
ELECTRICAL SYSTEM
1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk b...
#11712379
ELECTRICAL SYSTEM
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall th...