NHTSA Complaint #11689096 — 2020 HONDA ODYSSEY

The car had a leak in the trunk that was not our fault it was not due to an accident but rather came that way when we bought it brand new. We were unaware of this leak and now our entire trunk control panel is flooded and the trunk is totally useless as it will not open at all, not even manually. The only way to open it is to crawl to the back and open it from the inside. I asked Honda for a diagnostic and it cost me $200 for them to tell me “yeah we see this issue a lot in the older odyssey” and that it would cost over $1000 to fix. But this was not normal wear and tear or anything caused from lack of care in my part but it was made that way. I am shocked that when I did research on this issue it was happening to ALOT of people and idk why this isn’t part of the recall list.