NHTSA Complaint #11689052 — 2022 VOLKSWAGEN TIGUAN

I am reaching out regarding ongoing and escalating issues with my 2022 VW Tiguan R-Line Black. Over the past year, I have had to stop at Jiffy Lube multiple times because the oil level kept running low, and they repeatedly topped it off. I found this unusual, given how recently oil changes and services had been performed. This summer, the vehicle began experiencing episodes of stuttering and stalling, accompanied by smoke from the tailpipe. Over Labor Day weekend, after another stall, I brought the car into the VW dealership. They investigated but were unable to identify the cause. Unfortunately, the situation has now worsened. Today alone, the car stalled twice — both times in the middle of traffic. The “check oil level” warning light came on, followed shortly by the “check engine” light. There was also a significant amount of smoke coming from the tailpipe. This is not only a mechanical issue but also a serious safety concern. I have two children, and I am deeply concerned for their lives and safety when driving a vehicle that stalls unpredictably in traffic. At this point, the car feels unsafe and unreliable, and I am unsure how to proceed. Please advise me on next steps regarding potential legal recourse, warranty coverage, or claims I may pursue. Thank you for your guidance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)