NHTSA Complaint #11717907 — 2022 VOLKSWAGEN TIGUAN

The contact owned a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact pulled over and added oil to the engine. The failure occurred on several occasions, and the contact stated he consistently added oil for the vehicle to return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that it was normal to consistently check and add oil to the engine and stated that the issue was not a failure. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.