NHTSA Complaint #11689002 — 2016 CHEVROLET EQUINOX

The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at 25 MPH, the vehicle vibrated and idled abnormally. The contact depressed the brake pedal, and the vehicle jumped unintendedly. The check engine warning light was illuminated. The contact continued to drive to the residence. The vehicle was taken to an independent mechanic, who diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired due to the cost. The independent mechanic advised the contact not to drive the vehicle. The failure became a recurring failure, and the contact parked the vehicle, and the vehicle was no longer driven due to safety concerns. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.