NHTSA Complaint #11688995 — 2017 LAND ROVER RANGE ROVER

The contact owns a 2017 Land Rover Range Rover. The contact stated that while in reverse(R), the steering wheel was turned to the left while reversing down the driveway at approximately 3 MPH, the passenger’s side front tire fell into the wheel well. The contact stated there was no warning light was illuminated. The contact stated that the passenger’s side front tie rods, control arm, and ball joint had sheared off from the suspension. The vehicle was towed to a local dealer, where it was not diagnosed but determined that the passenger’s side front tire suspension control arms needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V514000 (Steering); and was informed by the dealer that the damages to the front passenger’s side wheel control arms did not fit the specifics of the recall and that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.