NHTSA Complaint #11688970 — 2018 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688970
Vehicle 2018 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

My 2018 GMC Yukon blew an engine with only 81,000 miles. Had four shops including (2 GM dealerships) look at the vehicle, pictures, and findings and concluded the engine had blown. The vehicle had began running very rough while driving down the road at 45mph. The CEL showed a misfire in cylinder one. The spark plug was pulled and soaked in oil. A borescope was put down the hole and found oil pooled on top of the piston. The engine has blow by the piston rings and the cylinder wall was scorn. Four shops. Four results. New engine needed. A quick google search of the engine (L83) showed multiple open class action lawsuits for this exact situation. The cause of the problem is the active fuel management system that GM created. When I contacted GM for assistance at the recommendation of the dealerships (which they have seen an increase in these engine blowing with low miles) I was informed by GM/GMC that they would look into it and could not guarantee assistance. Fast forward a couple of days I was contacted and made perfectly aware that I was 991 days outside and 21,000 miles out of warranty but they would offer “assistance” in the amount of 10% of the total cost. Four shops, four quotes for an engine replacement ranging from $14,750-$17,000 and GM was only offering $1,475-$1,700. Absolutely terrible. With multiple open class action lawsuits, stop sales, and well documented issues. I expressed disappointment and requested assistance to prevent having to seek litigation. I was told “if that’s what you want to do, you will need to talk to our legal department” and told there’s nothing they can do. Will not buy nor recommend anyone buy a GM product. They don’t respect or care for their customers.

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