NHTSA Complaint #11706830 — 2018 GMC YUKON

The contact owns a 2018 GMC Yukon. The contact stated after the vehicle was serviced, while driving 30 MPH and depressing accelerator pedal, the vehicle failed to respond. The contact stated that the vehicle hesitated, and the contact shifted to a lower gear to drive to the residence safely. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced, and that the engine block was damaged. The transmission and engine block were replaced, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 104,000.