NHTSA Complaint #11688913 — 2024 TESLA MODEL 3

The indicator controls on the steering wheel are unreliable. Soon after purchasing the car, I returned it for warranty repair because sometimes the right indicator fails. When pressing the indicator area in the steering wheel, one can usually feel a button click, but at times it’s like pressing a brick wall, no give and no click. It seemed ok after the repair, but now it’s back to doing exactly the same thing. In addition, sometimes when I press near the bottom of the right indicator area, the left indicator turns on instead. It’s bad enough that I often can’t indicate when turning as I can’t always keep track of directions when the buttons turn upside down and the visuals on the buttons are backwards. It’s much worse that this bad design is so poorly implemented. Now writing this, I noticed when uploading the warranty invoice that they said the indicator works as intended. This after I gave them a video I took, while driving, of my fingers repeatedly pressing the indicator area as hard as I could, while describing how the indicator wasn’t turning on. I see you don’t allow videos to be uploaded here, but I still have that video and can supply it if needed.