NHTSA Complaint #11688879 — 2024 VOLVO XC40

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11688879
Vehicle	2024 VOLVO XC40
Component	ELECTRICAL SYSTEM
Date of Incident	September 12, 2025
Date Filed	September 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2024 Volvo xc40 with 10,000 miles suddenly became completely disabled on the express lane of a highway. The flashers were inoperable. The windows could not be opened. Road ranger was called. Nothing was wrong with the battery. Car was towed to a safe spot. Car was taken to Volvo dealership. Volvo determine that serpentine belt came apart and the tensioner was the cause - a manufacturer defect. This was very dangerous situation for the driver and unusual for a car with such low miles to have such a break in the serpentine belt. Fortunately there was an accident ahead and cars were traveling slowly in the express lane.

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