NHTSA Complaint #11688581 — 2024 FORD ESCAPE FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11688581
Vehicle	2024 FORD ESCAPE
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	March 15, 2025
Date Filed	September 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Our vehicle has been in and out of the ford dealership 6 times now for the same problems. Now they say that it will take maybe another 2 months to have a fix. This is even though it has said each time that it has been fixed. Now they want us to return our loner a drive an unsafe car without safety features for the unseen future. I have had two case numbers open with ford and they will not respond back with the second case. I have to keep calling them. They expect us to drive an unsafe vehicle and it is unacceptable that they are doing this.

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