NHTSA Complaint #11688396 — 2016 HONDA CIVIC

- The engine failed. The engine block warped and both had to be replaced. I have pictures from the dealer. The cost was $8,194.56 at the dealer for a replacement engine with 89K miles on it. - My son's safety was put at risk because he is in a rural area. Every warning lamp on the dashboard turned on after Indy Honda replaced the coolant (Maintenance minder A125). Then the lights would turn off. Then Andy Mohr Honda inspected it (for the first time) and their diagnosis was a pvc pipe crack. We paid for that repair. The second time was the head gasket and the engine was destroyed. - The problem was confirmed by Andy Mohr Honda and Indy Honda in the state of Indiana. Andy Mohr confirmed the turbo engine for the Honda Civic has a known issue and than we should have purchased the 2.0 liter instead of the 1.5 liter because of the load the turbo puts on the engine. American Honda Motor Co., Inc disagrees and stated there was no issue. - The vehicle was inspected by the manufacturer via pictures taken at Andy Mohr Honda. - Prior to the coolant service in June 2025 there were no warning lamps. There were no symptoms. The Civic has only been maintained by Honda Dealers. The first time (approximate date) we noticed the issue: [XXX]. My son videoed it. Please note the text from Andy Mohr Honda stating the engine was overheated. The coolant was replaced by Indy Honda a week prior to the overheating. It should not have occurred. This is the link to the engine replacement invoice: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)