NHTSA Complaint #11688376 — 2018 CHEVROLET TRAVERSE

The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at 30 MPH, the battery warning light and power steering assist warning light illuminated. The steering wheel seized, and the vehicle stalled and failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was repaired. The contact stated that eight days later, after stopping at a gas station, the vehicle failed to restart. The vehicle was towed back to the dealer, where it was diagnosed and determined that the Evaporative Emission Control (EVAP) system purge valve had failed. The canister purge solenoid valve was replaced. The contact stated that two weeks later, the alternator failed and was replaced; however, six months later, the failure reoccurred with the check engine warning light illuminated. The contact stated that on a separate occasion, the check engine warning light illuminated, and the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that there was an Evaporative Emission Control (EVAP) leak. The SOP solenoid and the Evaporative Emission Control (EVAP) canister were replaced. After the vehicle was repaired, the contact stopped by the gas station, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed. Most recently, the vehicle hesitated, and the engine was running rough. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed. The vehicle was repaired. The contact went to several dealers for the repairs, and each dealer retrieved several electrical codes. The manufacturer was made aware of the failure and several claims were filed. The failure mileage was approximately 52,000.