NHTSA Complaint #11688351 — 2021 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688351
Vehicle 2021 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

About a month after purchasing my car it shut down on the highway while driving. It completely lost power so I could not accelerate or even press the brake. Only the emergency brake stopped me from going into other cars. I started the car up again and then it worked fine until about another month later it happened again. I was on an exit ramp on the highway and it lost power. Cars had to quickly go around me as I had no control of my vehicle. Neither brakes or gas pedal worked at the time and my check engine light stayed on. I then took my car to Hyundai service where they told me my car went through 2 quarts of oil in one month. They want me to drive this car another 1,000 miles knowing it’s dangerous, unsafe, a risk to me and other drivers and a fire hazard to have an engine consuming this much oil. I fear to drive this unpredictable car any more. The manager of Hyundai knows it’s unfair but must follow protocol. I just don’t understand how they can tell someone to drive a stalling car waiting for an accident to happen.

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