NHTSA Complaint #11708210 — 2021 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11708210
Vehicle 2021 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

-The engine and related crankshaft components failed. The vehicle experienced complete engine shutdown while driving and later multiple no-start conditions. The vehicle has been inspected and repaired multiple times by an authorized Hyundai dealership and remains available for inspection upon request. -The engine shut down unexpectedly while driving at highway speed, resulting in loss of power and the need to coast and pull over. This created a risk of rear-end collision and loss of control in traffic. Subsequent failures left the vehicle unable to start, creating risk of stranding in unsafe locations. -Yes. The authorized Hyundai dealership confirmed engine-related and crankshaft-related issues and performed repairs on multiple occasions. Despite these repairs, the problem has recurred. -The vehicle has been inspected and repaired multiple times by an authorized Hyundai dealership. -Yes. The check engine light illuminated prior to multiple failures. In at least one instance, the dealership stated the light was a history code and no active issue was found. Within days, the vehicle experienced another complete failure and became inoperable.

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