NHTSA Complaint #11688191 — 2019 AUDI Q8

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688191
Vehicle 2019 AUDI Q8
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

engine begin to misfire and felt like it was ready to stall. within a minute of the misfiring the engine light came on. i was in the middle of highway struggling to get my vehicle to the dealership where purchased which thankfully was only 5mins away. tech heard noise coming from fuel pump near the engine and recommended replacing along with spark plug. after replacing tech advised me to take my vehicle to audi to perform a software update that will correct the misfire and prevent the MIL from illuminating. Got that done to only be presented with a knocking noise again a month or two later. Took my car back to Audi to run a full diagnostic to find out my engine is in early engine failure due to metal shavings in the oil filter. tech states shavings in the oil could originate from the fuel pump failure and the debris would have traveled into the engine oil causing critical damage to the engine.

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