NHTSA Complaint #11687976 — 2020 HYUNDAI PALISADE

The vehicle experiencing excessive oil consumption without any external leaks. Since February 2024, I have repeatedly reported this issue to the dealership. They required me to complete multiple 1,000 mile oil consumption tests and eventually performed a combustion chamber cleaning. Despite this, the oil consumption problem continues. As of today, after driving only 3,700 miles, the engine oil level was so ow that the dipstick did not register any oil at all. No warning lights or dashboard indicators ever came on to alert me to the low oil level. The dealership has acknowledged my concerns but stated that Hyundai considers this "normal specs". I strongly disagree, as the amount of oil being consumed poses a safety risk if the engine fails while driving. The problem has been confirmed by the dealer during inspections, but no permanent repair has been offered. The ongoing issue creates a serious risk to both my safety and the safety of others on the road due to potential engine failure from lack of lubrication.