NHTSA Complaint #11687957 — 2016 LINCOLN MKZ

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11687957
Vehicle	2016 LINCOLN MKZ
Component	UNKNOWN OR OTHER
Date of Incident	May 5, 2023
Date Filed	September 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

My back up camera fails the majority of the time. When in reverse it will say camera not available, or it will just go black. And every once in a while it will actually work. I have goiter used to using the camera to check for cars and children behind me. It is hard to see things behind me when I just look out the back window. Yes had a ford dealer look over it and they told me it would be very expensive to have fixed and that they see this problem often on the MKZ. No warning. It just started working intermittently.

Related Complaints for the 2016 LINCOLN MKZ

Other UNKNOWN OR OTHER Complaints

#11686316 — September 10, 2025 — I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the r...

#11679988 — August 11, 2025 — We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant de...

#11660488 — May 12, 2025 — Backup camera is showing opposite side. Left side is on yhe right and right side is on the left

#11426947 — July 29, 2021 — The contact owned a 2016 Lincoln MKZ. The contact stated while exiting her employer's parking lot when the vehicle be...

Recent Complaints for the 2016 LINCOLN MKZ

#11691119 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — October 3, 2025 — The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getti...

#11691119 — ELECTRICAL SYSTEM — October 3, 2025 — The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getti...

#11689668 — ELECTRICAL SYSTEM — September 25, 2025 — Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear ...

#11687210 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — September 14, 2025 — The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the...

#11686595 — BACK OVER PREVENTION — September 11, 2025 — The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-vi...