NHTSA Complaint #11687919 — 2019 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11687919
Vehicle 2019 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State WY

Consumer Description

I was in an accident in my 2019 Chevy Traverse on September 4, 2025. Upon impact, my airbags did not deploy. I was pulling out from and intersection and a car with no lights on was coming from the right of me going towards the left of me. I ended up hitting his car on the driver' side and rear door. His side airbags went off. I was wearing my seatbelt. My body was thrown forward and hit the steering wheel. The airbag did not go off upon impact. I have a broken sternum, bruised ribs and bruises across my left shoulder due to the seatbelt. I ended up in the hospital overnight for observation. They were worried about my heart and lungs since they were jarred forward when I hit the steering wheel. Now my insurance company wants to total my car. They also want me to get a different title (salvage title) if I have the car fixed, which in turn with make it hard for me to sell it and keep insurance on it. I want to know what will be done about this. If I get the car fixed, will it happen again? Looking for answers. I feel that I would have been just fine if my airbag had went off. Now I am looking at 6-8 weeks of painful recovery.

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