NHTSA Complaint #11687890 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11687890
Vehicle	2015 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2023
Date Filed	September 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

For about the last 3 years, whenever the car is put into reverse, the rear backup camera is intermittently going blank. The camera eventually will display the image, but it can be several seconds before the camera view resumes. The Ford dealership wants to charge about $700 to replace the entire camera, but I don't think the camera is the issue given that so many recalls have been issued over the exact same issue. There have been multiple recalls issued by Ford for the same issue, but I can't find one on the 2015 Ford Explorer-Limited line.

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