NHTSA Complaint #11687843 — 2023 HYUNDAI KONA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11687843
Vehicle	2023 HYUNDAI KONA
Component	UNKNOWN OR OTHER
Date of Incident	September 5, 2025
Date Filed	September 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The issue is the horn. On three different occasions, I've attempted to use the horn and it wasn't working. I've taken it to Hallmark Hyundai in Flowood and they've repaired and/or replaced the horn on four separate occasions. The new horn is always working when I leave the dealership, but it eventually goes out. Or it goes out for a period of time and then comes back without explanation. My most recent horn outage happened while I was driving on I-55 in Jackson MS and an 18 wheeler started shifting in my lane. I wasn't able to notify them with my horn and ended up having to drive on the shoulder to avoid a collision. This is a major safety issue and they haven't taken the time to remedy it.

Related Complaints for the 2023 HYUNDAI KONA

Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2023 HYUNDAI KONA

#11716965 — ELECTRICAL SYSTEM — February 10, 2026 — Dear Hyundai Motor America Consumer Affairs, I am formally escalating a safety defect involving my 2023 Hyundai Kona...

#11715395 — ELECTRICAL SYSTEM — February 3, 2026 — Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key bei...

#11715395 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 3, 2026 — Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key bei...

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