NHTSA Complaint #11687810 — 2018 HONDA ACCORD

The contact owns a 2018 Honda Accord. The contact stated that upon starting the vehicle, the vehicle shuddered abnormally. The contact turned off and restarted the vehicle, and several unknown warning lights illuminated; the vehicle continued to shudder. The contact was able to drive the vehicle, but the vehicle failed to exceed 12 MPH. The contact activated the hazard lights. The vehicle was taken to the dealer, where it was diagnosed with head gasket failure, causing coolant intrusion into the cylinders and damage to the timing chain. The dealer replaced the head gasket and the timing chain. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100,000.