NHTSA Complaint #11687742 — 2013 FORD F-150

We took our Ford F150 King Ranch to our local mechanic. The vehicle would shift down into a lower gear when traveling at speed limit. After that, that speedometer stopped working and other gages were inoperable. This happened several times before we contacted out mechanic for diagnostics testing. The trouble code P0722 / 6R80 Transmission high gear engagement from a stop. In February 2019 Ford issued a safety recall stating these vehicles may suddenly downshift to first gear, possibly causing the driver to lose control of the vehicle, increasing the risk of a crash. The information I have obtained directly from the Ford website "Dealers will reprogram the recalled Ford F-150's PCM, free of charge. The repair is currently available". We purchased this vehicle from CarMax in 2021 and were not made aware of this recall. I contacted our local dealership, AutoNation Ford, that we had used for regular maintenance for the first two years after purchase of our vehicle. After diagnostic testing on the vehicle was complete, they advised the safety recall time had "expired". That we will be responsible for the repairs. Does a "safety recall" expire? We were advised the recall expired after 150K miles. We have approximately 164K miles. Can you please advise what our options may be? I do not feel safe driving this vehicle at this point. AutoNation has had our vehicle since 09/11/2025. They are expecting me to pay for the repairs.