NHTSA Complaint #11687673 — 2025 RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687673
Vehicle 2025 RAM 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

On Sunday, 9/14/25 driving on a 70 MPH interstate highway, pulling a trailer behind the Newly-purchased 2025 truck (only 700 miles on it), the road narrowed down to one lane because of a traffic obstruction and cones. As I slowed down to about 35 mph and then went to speed up again as the traffic eased, the vehicle provided a ping notification sound and the Electronic Vehicular Instrument Cluster (EVIC) display stated something to the effect of "Shift into 'P' to start vehicle". I realized that the vehicle was not responsive as expected, indicating power steering had failed, likely because the engine was off. I'm uncertain whether the steering wheel was locked, which is likely, because at that speed, only a very slight turn of the wheel was needed to move into the closed lane on the straight road. I continued to coast to get the vehicle and trailer over to the right, hugging the cones which were mid-lane in the closed lane, allowing other cars to go around me while I came to a complete stop on the interstate to shift into Park. Once I could get the gearshift into Park, I started the vehicle again, at which point it drove normally. The trailer had been weighed just that morning and both tongue and overall weight were well within the capacity of the vehicle. It was hooked up to the electrical systems of the tow vehicle via the 7-pin connector. I had the EVIC set to show vehicular information - oil pressure, oil temperature, etc. I similarly had information like battery voltage displayed on a widget on the uconnect screen. Everything looked nominal. No error code was logged to my knowledge. I have since seen similar reports from other 2025 RAM owners in NHTSA complaints and on social media. My dealership is unaware of these issues having been reported elsewhere, so they are starting from scratch in finding a diagnosis on a seemingly intermittent issue. That process is ongoing at this time.

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