NHTSA Complaint #11687668 — 2018 TESLA MODEL S LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11687668
Vehicle	2018 TESLA MODEL S
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	March 20, 2025
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Our doors completely locked inside our garage. We could not get in the car at all, even after a technician came to replace the low voltage battery. Only after replacing the low voltage battery was someone able to get into the car. However, that low voltage battery did not fix the core issue the car was having. It was a current leak in the high voltage jumper harness. This issue required us to get a very expensive tow of our car out of our garage (required dollys & a winch), and then a very expensive diagnosis & repair by Tesla. These doors should have a way to open if the car's battery or other electrical system malfunctions.

Related Complaints for the 2018 TESLA MODEL S

Other LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints

#11647218 — March 9, 2025 — I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was ...

#11460242 — April 9, 2022 — I HIT A DEER ON INTERSTATE. AIRBAGS AND PRETENSIONER DEPLOYED. AFTER VEHICLE SHUT DOWN NO DOORS CAN BE OPENED FROM ...

#11444766 — December 22, 2021 — Three of four (3/4) of door handles failed simultaneously. Doors failed to open resulting in inoperable doors. Driver...

#11324261 — May 12, 2020 — TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT VERY SLOW SPEED AND PARKING, THE ...

Recent Complaints for the 2018 TESLA MODEL S

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