NHTSA Complaint #11647218 — 2018 TESLA MODEL S LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11647218
Vehicle	2018 TESLA MODEL S
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	March 8, 2025
Date Filed	March 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was no longer possible to open that door. Tesla replaced the door handle at no change with a newly designed mechanism. It was explained to me that they redesigned the mechanism which had a high failure rate, and my car handles would no longer be installed in later cars. I asked if they would change all 4 door handles for me, and was told they would not. Now several years later, another door handle has failed. This time dangerously. The door pops open spontaneously, and therefore the car is not safe to drive. I have an appointment for repair, but at full cost. Should Tesla not cover the cost, as it makes the vehicle unsafe to drive, and they clearly knew about it when they originally sold me my car?

Related Complaints for the 2018 TESLA MODEL S

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#11687668 — September 16, 2025 — Our doors completely locked inside our garage. We could not get in the car at all, even after a technician came to re...

#11460242 — April 9, 2022 — I HIT A DEER ON INTERSTATE. AIRBAGS AND PRETENSIONER DEPLOYED. AFTER VEHICLE SHUT DOWN NO DOORS CAN BE OPENED FROM ...

#11444766 — December 22, 2021 — Three of four (3/4) of door handles failed simultaneously. Doors failed to open resulting in inoperable doors. Driver...

#11324261 — May 12, 2020 — TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT VERY SLOW SPEED AND PARKING, THE ...

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