NHTSA Complaint #11687592 — 2017 FORD F-150

I am writing to report a serious and recurring safety issue with my vehicle. On multiple occasions, while either pulling out into traffic or driving at normal speeds, the vehicle has unexpectedly dropped into first gear. This sudden downshift has caused the vehicle to decelerate abruptly, nearly resulting in a loss of control and posing a significant risk of an accident. As a business owner, I often have crew members riding with me, and this malfunction endangers not only my employees but also my family when they are in the vehicle. This is an unacceptable and dangerous situation that must be addressed immediately. I am requesting a full inspection and diagnosis of the transmission system, along with a permanent resolution to this issue. I urge you to prioritize this matter due to the safety risks involved.