NHTSA Complaint #11687367 — 2024 VOLKSWAGEN ID.4 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11687367
Vehicle	2024 VOLKSWAGEN ID.4
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	August 8, 2025
Date Filed	September 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

GPS/navigation cannot determine position. ACC/driver-assist features are sometimes disabled, but then reactivate with no warning. Car will automatically brake for no reason on interstate since navigation suddenly indicates it has has entered, say, a 30 mph zone 100 miles to the east. Automatic distance keeping from vehicle in front turns off/on at random. VW dealer and Corporate are aware of the problem but state there is no known fix.

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