NHTSA Complaint #11687328 — 2022 FORD ESCAPE

The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was stopped, the contact attempted to use the GPS system via he infotainment screen; however, while depressing the source button, the screen failed to respond as intended. The contact was only able to turn the screen on and off. The contact added that the screen was jittery and changed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,190.