NHTSA Complaint #11687261 — 2019 INFINITI QX50

The contact owns a 2019 Infiniti QX50. The contact stated that while driving approximately 55 MPH, the vehicle was vibrating, and the vehicle stalled. There was no warning light illuminated. The contact attempted to pull over and felt that the vehicle had lost power steering assist functionality. The contact stated that extra effort was needed to steer the vehicle. The vehicle was shifted to park(P), and the check engine and oil warning lights illuminated. The contact attempted to restart the vehicle, but there was an abnormally loud knocking sound coming from the engine. The contact had the vehicle towed to a local dealer, where it was diagnosed but was not yet repaired. The contact was aware of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The manufacturer was informed of the failure, and the contact advised the manufacturer that the VIN was included in the recall, and the contact was informed that there was no fix for the issue. The failure mileage was approximately 67,000.