NHTSA Complaint #11687083 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11687083
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	February 14, 2025
Date Filed	September 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The Emission Device 'Active Grill Shutters' have failed for a 2nd time, with a MIL on my perfectly maintained, once at 38K, then again on 9/10/25 @45K mile truck. A Google search leads to likely 100's of other Ram 1500 Owners reporting the same issue and resultant MIL. The prominent cause of the issue appears to be the Electrical Connector. Some reports indicate seriously melted wires, and I assume a fire risk if not corrected. The dealer says it's a $525 repair. Please help me and 100's of others with this serious issue. Also I noticed a Similar Recall Action on Nissan for Active Shutters.

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