NHTSA Complaint #11687055 — 2021 POLESTAR POLESTAR 2
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11687055 |
| Vehicle | 2021 POLESTAR POLESTAR 2 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that the backup camera is unavailable at least 50% of the time. Sometimes I am able to get the image to appear after putting the car back into park, and waiting 1-2 minutes before shifting back into reverse. Needless to say, this defect continues to present a significant safety issue, especially in a vehicle with such poor outward visibility from the driver's seat.
Related Complaints for the 2021 POLESTAR POLESTAR 2
Other VISIBILITY/WIPER Complaints
#11717160
Cameras stopped working when backing out and collision with pole when reversing out
#11706054
The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and ...
#11677525
Failure of the rearview camera system AFTER the recall software update to 3.7.
#11677526
Failure of the rearview camera system AFTER the recall software update to 3.7.
#11675420
I entered the vehicle and placed it into Reverse and the infotainment screen displayed "Camera is temporarily unavail...
Recent Complaints for the 2021 POLESTAR POLESTAR 2
#11718764
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.
#11717160
BACK OVER PREVENTION: WARNINGS
Cameras stopped working when backing out and collision with pole when reversing out
#11717160
LANE DEPARTURE: BLIND SPOT DETECTION
Cameras stopped working when backing out and collision with pole when reversing out
#11712423
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...
#11712423
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...