NHTSA Complaint #11686801 — 2008 SUBARU B9 TRIBECA

The contact owns a 2008 Subaru B9 Tribeca. The contact stated that there was an abnormal fuel odor coming from the vehicle. Additionally, the contact noticed that there was fluid leaking from underneath the vehicle onto the ground. The contact stated that upon extending her hand underneath the vehicle by the middle section of the hood, the fluid dripped onto the contact's hand, and the contact became aware that it was fuel dripping. There was no warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the fuel stop dripping. The contact stated that upon pulling into a store parking lot two days later, bystanders alerted the contact that the vehicle was on fire. The contact stated that prior to the fire, the contact had noticed black colored smoke coming from the vehicle while driving; however, the contact assumed that the smoke was coming from a Diesel truck that was in front of the vehicle. The contact stated that bystanders assisted in extinguishing the fire with water and a fire extinguisher. The fire department later arrived at the scene but a fire report was not filed. A police report was not filed. The contact stated that she sustained burns on both hands, and the skin came off the right hand's knuckles, but the contact did not seek medical assistance. The vehicle was towed to the residence, where it remained. The vehicle was inspected by several independent mechanics who determined that the fire was caused by a defective fuel line. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.