NHTSA Complaint #10250404 — 2008 SUBARU B9 TRIBECA

WE ARE WRITING YOU OUT OF DESPERATION AS WE RECENTLY PURCHASED A 2008 SUBARU TRIBECA FROM CENTER SUBARU THAT WE CANNOT USE FOR FAMILY USE BECAUSE THE VEHICLE MAKES US ILL WHEN WE ARE IN IT. TO GIVE YOU SOME BACKGROUND, WE NOTICED UPON TEST DRIVING THE VEHICLE THAT IT PRODUCED A PRESSURE SENSATION IN OUR EARS WHILE DRIVING, BUT WE ATTRIBUTED IT TO THE WEATHER CONDITIONS THAT DAY AS IT WAS RAINING AND WE OFTEN EXPERIENCE ALLERGIES ON RAINY DAYS. WE BROUGHT THIS FEELING WE WERE HAVING TO THE ATTENTION OF THE SALESMAN AND SALES MANAGER AT CENTER SUBARU AND THEY BOTH SAID THEY HAD NEVER HEARD OF THIS BEFORE AND THAT IT MIGHT BE CAUSED BY THE WRAPPING ON THE NEW VEHICLE. SO CONVINCED THIS WAS NOT SOMETHING THAT COULD POSSIBLY BE BROUGHT ON BY A VEHICLE, WE PURCHASED THE VEHICLE AND THAT WAS THE BEGINNING OF OUR PROBLEMS. UPON DRIVING THE VEHICLE THE FIRST WEEK OF OWNING IT OUR EARS CONTINUED TO WORSEN LEAVING US WITH A CONSTANT PRESSURE FEELING REDUCING OUR ABILITY TO HEAR AND FUNCTION PROPERLY. WE BOTH NEEDED TO GET SOME RELIEF FROM THIS FEELING SO WE VISITED OUR DOCTOR WHO EXAMINED BOTH OUR NOSE AND EARS AND SAID THAT OUR EARS WERE INDEED BLOCKED AND WE WERE SUFFERING FROM EUSTACHIAN TUBE DYSFUNCTION BROUGHT ON BY AN ALLERGIC REACTION FROM SOMETHING WE HAD INHALED. HE PRESCRIBED US BOTH NASAL SPRAYS TO HELP CLEAR THE CONGESTION OUT OF THE EARS AND TOLD US THAT THE ONLY WAY THE NASAL SPRAY WOULD TRULY HELP US WAS IF WE AVOIDED CONTACT WITH THE ALLERGEN. FOR MYSELF THE PROBLEM HAS SUBSIDED AS I HAVE STAYED OUT OF THE VEHICLE SINCE PURCHASING IT, BUT FOR MY HUSBAND HE IS STILL SUFFERING AS HE HAS HAD TO DRIVE THIS VEHICLE TO AND FROM WORK SINCE WE ONLY HAVE TWO VEHICLES IN OUR HOUSEHOLD. THIS THUS PROVING THAT THE VEHICLE IS THE SOURCE OF THE ALLERGEN. DEALER & SUBARU ARE NOT HELPING CAN YOU PLEASE HELP US? *TR