NHTSA Complaint #11686660 — 2023 HYUNDAI TUCSON

The contact owns a 2023 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed while merging onto a highway, but the vehicle lost forward momentum. The contact stated that the message "Limited to 20 MPH" was displayed on the instrument cluster. The contact depressed the accelerator pedal, and the vehicle failed to respond as needed. The contact stated that the engine was not revving. The contact pulled off the highway and into a parking lot. The contact turned the vehicle off and on, and normal driving was resumed. The contact stated that the failure was intermittent and was occurring while accelerating. Additionally, the contact stated that upon starting the vehicle in the morning, the vehicle would jump forward while still in park (P). Additionally, the contact stated that the horn had stopped functioning after the last loss of forward momentum but had returned to normal function a few days later. The vehicle was taken to a local dealer, however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,500.