2023 HYUNDAI TUCSON — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

182

Owner Complaints

27 Crashes 2 Fires

2

Recalls

ACTIVE RECALL

9

Service Bulletins

0

Investigations

Overview of the 2023 HYUNDAI TUCSON

The 2023 HYUNDAI TUCSON has received a total of 182 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP. 9 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Unknown Or Other (26 complaints), Electrical System (19 complaints), and Engine (19 complaints).

Recalls for the 2023 HYUNDAI TUCSON

NHTSA has recorded 4 recalls for the 2023 HYUNDAI TUCSON, potentially affecting up to 207,914 vehicles.

Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 23V526000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

| 52,109 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023....

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Recall 25V893000 — TRAILER HITCHES

| 51,587 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.

Consequence: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the trailer wiring harness, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 13, 2026....

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Owner Complaints for the 2023 HYUNDAI TUCSON

182 complaints have been filed with NHTSA for the 2023 HYUNDAI TUCSON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719137 | ELECTRICAL SYSTEM | | N/A miles
All systems warning lights came on
#11719137 | SERVICE BRAKES | | N/A miles
All systems warning lights came on
#11719137 | UNKNOWN OR OTHER | | N/A miles
All systems warning lights came on
#11718460 | UNKNOWN OR OTHER | | N/A miles
Dear Commissioner and DMV Officials: I am writing to formally address a serious financial and safety concern affecting vehicle owners in Connecticut. As a driver with over 50 years of experience—32 of those in CT—I have never experienced rodent damage to any vehicle until purchasing my 2023 Hyundai Tucson. Since acquiring this vehicle, I have suffered thousands of dollars in damage from rodents chewing through the wiring and wire housing. Multiple mechanics have confirmed this is due to manufacturers switching to soy-based and plant-derived biodegradable materials in wiring insulation. These materials are effectively edible, attracting rodents year-round—not just in cold months. This is not owner negligence. The root cause is a material deficiency in the vehicle's manufacturing. Consumers should not bear the financial burden of a known design choice made by the automaker. Repairs are costly, often excluded from warranties, and frequently not covered by insurance. I respectfully request the Department: Investigate the scope of rodent damage complaints linked to bio-based wiring in newer vehicles. Coordinate with NHTSA to evaluate whether this constitutes a safety defect warranting a recall. Advocate for regulatory standards requiring rodent-resistant wiring materials. Urge manufacturers like Hyundai to offer warranty coverage, reimbursement, or retrofits for affected vehicles. I am prepared to provide documentation of my repair expenses upon request. Thank you for your attention to this matter. Respectfully submitted, [XXX] cc: NHTSA, CT Attorney General, CT Consumer Protection, Hyundai Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11718185 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles Crash
At dusk I was driving below the speed limit (40 MPH). I was at least 3 car lengths behind the vehicle in front of me when i saw the driver was braking because his brake lights came on and there was an intersection ahead with a stop light. There were at least two cars ahead of the vehicler I was behind. I braked but the car kept on going and appeared to accelerate. I was unable to stop the car with the brakes and collided with the car ahead. It was a sturdy vehicle with a strong bumper so I did not do much damage, if any, to the vehicle but my car requires $6,645.90 of repairs. No one was hurt and the air bags did not deploy. I was wearing my seat belt. There was no warning from ny vehicle that I was getting too close to the vehicle ahead and my car made no attempt to brake automatically. It was as though all warning indicators were not functioning. I have had two other incidents of the car surging ahead but did not report it because no one else was involved and I was able to correct the speed and I thought it was just my imagination.

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Safety Rating for the 2023 HYUNDAI TUCSON

The 2023 HYUNDAI TUCSON received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2023 HYUNDAI TUCSON

Hyundai Motor America has issued 9 technical service bulletins (TSBs) for the 2023 HYUNDAI TUCSON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

26-AT-002H — POWER TRAIN

Some Santa Fe (TMA) and Tucson (NX4A) vehicles equipped with a 2.5L GDI engine and 8 speed automatic transmission may have DTC U028700 (Lost Communication With Trans Fluid Pump Module) set by the transmission Electric Oil Pump (EOP). This DTC can cause the Idle Stop & Go (ISG) system to...

26-EM-004H TSB — ENGINE

Some Tucson (NX4, NX4A) vehicles may have DTC P218100, P2181F0, and/or P2181F1 (Cooling System Performance) set in the Electronic Control Unit (ECU), resulting in an illuminated Check Engine warning lamp. This TSB provides instructions to replace the Integrated Thermal Management (ITM) module and update both the Engine Control Module (ECM)...

25-FL-001H — FUEL/PROPULSION SYSTEM

Some vehicles equipped with a 2.5L GDI Theta III engine (non-Turbo) may exhibit one or more misfire DTCs due to the GDI injectors leaking internally. This may be caused by internal filter breakage in the injector. Follow the procedure in this TSB to replace all 4 injectors on affected vehicles,...

24-BD-007H — STRUCTURE

Certain 2023-2024MY Tucson (NX4a) vehicles may exhibit delamination of the C-pillar garnish. Follow the procedure in this TSB to replace the C-pillar garnishes for vehicles exhibiting this condition.

24-BE-002H — EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to...

23-FL-007H — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

This bulletin provides the procedure to update the Transmission Control Module (TCM) for the 2022MY Tucson (NX4/NX4a) vehicles and the Engine Control Module (ECM) for the 2022-24MY Tucson vehicles to improve operation of the Idle Stop and Go (ISG) system. Under certain circumstances the vehicle may not restart after ISG...

23-01-080H — POWER TRAIN

This TSB applies to certain vehicles with 8-speed transmissions that may have had a machining operation out of specification that could lead to a higher mileage durability issue regarding the transmission oil pump. Follow the steps listed below to inspect the transmission. Replace the transmission if needed.

23-01-013H — ELECTRICAL SYSTEM

Some 23MY Tucson and Santa Cruz vehicles' sunroofs were not programmed at the factory. This causes the sunroof to become inoperable. This bulletin provides information to program sunroof operation.

23-EE-002H — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information related to the Engine Control Module (ECM) / Hybrid Control Unit (HCU) software update for Tucson Hybrid (NX4 HEV) / Plug-in Hybrid (NX4 PHEV) vehicles to improve the following DTC and symptoms:

NHTSA Investigations for the 2023 HYUNDAI TUCSON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI TUCSON

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Other HYUNDAI Models

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