NHTSA Complaint #11686538 — 2017 ACURA MDX

The contact owns a 2017 Acura MDX. The contact stated that while driving 70 MPH on an interstate, the engine made an abnormal knocking sound, and the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, but the vehicle failed to exceed 40 MPH, and the engine continued to make an abnormal knocking sound while driving. The contact drove to the nearest independent mechanic, where the contact was informed that the vehicle could not be serviced. The contact stated that the failure occurred while driving out of State, which required the contact to stay in a hotel overnight. The vehicle was towed to the dealer, 500 miles away. The dealer determined that the cylinder #3 crankcase bearing had failed, and the engine needed to be replaced. The manufacturer was notified of the failure and offered to pay for the labor, while the contact would pay for the parts. The vehicle was repaired. The contact related the failure to NHTSA Action Number: PE25008 (Engine). The failure mileage was approximately 64,000.