NHTSA Complaint #11686519 — 2025 NISSAN SENTRA

The contact owns a 2025 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the “Shift to Park” message displayed, and the vehicle lost motive power. The check engine warning light was illuminated. The contact turned on the hazard lights and waited for the vehicle to cool down before restarting. The vehicle was taken to the dealer, who determined that the grille shutter needed to be replaced, but only the check engine warning light was reset. The failure recurred several times, and the vehicle was then taken to Pohanka Nissan of Fredericksburg (10665 Patriot Hwy, Fredericksburg, VA 22408); who also determined that the grille shutter needed to be replaced. The vehicle was not repaired. The contact later discovered that the vehicle was previously owned by Enterprise Rent-A-Car and was involved in a crash. The manufacturer was made aware of the failure, and a case was filed. The manufacturer denied a Lemon Law case. The failure mileage was approximately 6,000.