NHTSA Complaint #11718420 — 2025 NISSAN SENTRA

I am the owner of a 2025 Nissan Sentra with approximately 3,200 miles. The vehicle was purchased new from an authorized Nissan dealership in Columbia, South Carolina. The vehicle is subject to an open safety recall identified as the Door Striker Campaign. As of January 29th, the vehicle has been removed from commercial rental service due to the open safety recall. Nissan North America has confirmed: • No recall repair parts are currently available • No confirmed repair timeline exists • No definitive completion date has been provided On February 10, 2026, I was notified that recall parts were available and instructed to arrange service. Approximately six hours later, I was informed that the part identified was incorrect and repair could not be performed. As of today, the vehicle remains unrepaired and no repair date has been provided. I am requesting that NHTSA review whether Nissan North America is meeting its federal safety recall obligations under 49 U.S.C. Chapter 301 regarding timely recall remedy performance.