NHTSA Complaint #11686466 — 2017 CHRYSLER PACIFICA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11686466 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
When turning right, changing lanes, or taking a circuar exit the steering wheel will feel stuck. You have to move the steering wheel in the opposite direction before continuing your turn. Once I let go of the steering wheel and it was locked in place duing a turn. Not as frequently, but I also experienced this while turning slight left to pass a vehicle in a passing zone on a 2 lane road. The delaership has been unable to resolve this issue. This started happening in 2024, but it wasn't until spring 2025 that is became a consistent problem that wasn't resolved by new tires, front end alignment, new brakes, or new struts.
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