NHTSA Complaint #11686172 — 2016 INFINITI Q50

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11686172
Vehicle 2016 INFINITI Q50
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

* the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took my car in for service at Infinity of Las Vegas (the only Infinity dealership in Las Vegas) I asked to check why the airbag light was on. I was told the occupant sensor unit was abnormal. Sensor and module internally shorted out. Recommend to replace passenger front seat frame assembly (only available as a 1 piece both sensor and module internally shorted seat frame Assy). @ $ 8678.76. Because it’s a different seat from the original seat, I would have to also replace the seat belt. @ 116.87. * It is not recommended to drive a car with the air bag light on. This car is my only source of transportation. * on August 4, 2025 I took my car to Auto Dynamic Services and they suggested initial repair was to replace the Occupant Detection Module. The part was ordered from Nissan, when they received the part it was an updated part design which was slightly larger with more pins than the original part and could not be used on my car. They reordered the part from another Nissan retailer ensuring it matched the original part for my car. Now it’s Aug. 27th, 2025. Auto Dynamic received the correct replacement module. Unfortunately the part was replaced and the airbag light came on again. They also stated the seat would have to be replaced in order for the airbag light to go off. For around the same price. It cost me 1800.00 to find this out. * I do not have money to resolve this issue especially if the driver airbag errors next, I am fearful of the unknown driving around with the airbag light on. If in an accident possibly not being covered because I was driving with a know issue. Or the bags just deploying randomly. * On [XXX] I traded a perfect running car in, I did not receive much on the trade as the airbag light is on. I can drive safely and register the car when required * it looks like there was a recall but the Q50 2.0 turbo was not included. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

Related Complaints for the 2016 INFINITI Q50

Other AIR BAGS Complaints

#11528211 Airbag sensor light stays on instrument panel due to an issue with passenger airbag sensor under passenger seat.
#11525806 The contact owns a 2016 Infiniti Q50. The contact stated that while the vehicle was parked, the air bag warning light...
#11486389 this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occur...
#10896091 TL* THE CONTACT OWNS A 2016 INFINITI Q50. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT FOR THE FRONT PASSE...

Recent Complaints for the 2016 INFINITI Q50

#11668023 ELECTRICAL SYSTEM I’m reporting a safety issue with my 2016 Infiniti Q50. Last Friday [XXX], my the car wouldn’t crank and there was m...
#11652940 ELECTRICAL SYSTEM Then engine light came on. And the vehicle decline in power. It moves very slow.
#11652944 ELECTRICAL SYSTEM The engine check light came. I also received a letter from infinti for recall. The power of the vehicle declined.
#11652944 ENGINE The engine check light came. I also received a letter from infinti for recall. The power of the vehicle declined.
#11636774 ENGINE Engine manufactured with porous block causing coolant to mix with oil resulting in bearing failure. Vehicle has less ...
Check any vehicle history by VIN - Free vehicle history report