NHTSA Complaint #11668023 — 2016 INFINITI Q50

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11668023
Vehicle 2016 INFINITI Q50
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I’m reporting a safety issue with my 2016 Infiniti Q50. Last Friday [XXX], my the car wouldn’t crank and there was minimal dashboard power, but the engine wouldn’t start. After receiving a jump, I had the battery replaced assuming it was the issue. However, six days later, while driving, the vehicle suddenly lost all electrical power mid-drive with no warning or dashboard alerts. The engine shut off, the brake pedal became stiff, and I was unable to use any power-operated functions, such as rolling down the windows (98 degree day in Texas) or opening the trunk, which contained my emergency tools. A police officer had to assist and the vehicle was towed. Upon inspection, the issue was traced to corroded battery terminal cables, which were blocking the signal from the new battery and causing the full shutdown. This is a serious safety concern as complete power failure while driving, with no warning, and no manual trunk release for emergencies, could place drivers at significant risk. I’m submitting this for review and potential recall consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2016 INFINITI Q50

Other ELECTRICAL SYSTEM Complaints

#11686172 * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took m...
#11652940 Then engine light came on. And the vehicle decline in power. It moves very slow.
#11652944 The engine check light came. I also received a letter from infinti for recall. The power of the vehicle declined.
#11634463 Passenger seat light remain on for 4 months the went away. Then the airbag light came on. Took it to Infiniti of Tamp...
#11552590 The contact owns a 2016 Infiniti Q50. The contact stated that the vehicle was taken to the dealer for an oil change. ...

Recent Complaints for the 2016 INFINITI Q50

#11686172 AIR BAGS * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took m...
#11686172 SEAT BELTS * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took m...
#11652944 ENGINE The engine check light came. I also received a letter from infinti for recall. The power of the vehicle declined.
#11636774 ENGINE Engine manufactured with porous block causing coolant to mix with oil resulting in bearing failure. Vehicle has less ...
#11634463 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Passenger seat light remain on for 4 months the went away. Then the airbag light came on. Took it to Infiniti of Tamp...
Check any vehicle history by VIN - Free vehicle history report