NHTSA Complaint #11686065 — 2017 CHRYSLER PACIFICA

The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times during a trip, basically every time I take a basic turn. The safety of my family is put at risk because it causes me to have to jerk the wheel to get the steering under control. This is a current on going investigation. There are no warning messages or lights on for this. Please investigate this and get this issue fixed. It’s scary and dangerous to my family and others on the road.