NHTSA Complaint #11686039 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350. The contact stated that while stopped at a traffic signal with his foot on the brake pedal, the vehicle suddenly accelerated as if he had applied the accelerator. The contact stated that his vehicle front end crashed into the rear end of the vehicle. The contact stated that he turned the vehicle off to stop it from continuing to gain forward momentum. The contact stated that he was able to restart the vehicle and pulled over. The contact stated that his lower front bumper was dented and had scratches. The contact stated that the vehicle he had crashed into had damage to the tail gate and rear bumper. The contact stated that no one was injured and both vehicles were able to drive away. The police were not called. The contact stated that prior to the crash the vehicle was having multiple electrical failures and numerous warning lights had illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt. The vehicle repaired, however the contact stated that he was still having warning lights and that the vehicle was shifting roughly from park (P) to drive (D) or from park (P) to reverse (R). Additionally, the contact stated that the accelerator pedal was failing to respond when he applied the pedal. The contact had taken the vehicle back to the same dealer who replaced the battery junction box. The contact stated that the dealer had replaced the battery junction box according to a manufacturer technical service bulletin number 23-2133 (Electrical System). The contact stated that prior to the crash, again the accelerator pedal failed to respond when he applied the pedal. The contact stated that he had used a hand held scanner and was getting codes for electrical system failures, ignition cylinder codes, ABS faults, Body Control Module throttle control codes. The vehicle was taken back to the same dealer and was not repaired. The manufacturer was informed of the failure and advised the dealer not conti