NHTSA Complaint #11686030 — 2020 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11686030
Vehicle 2020 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The multipurpose camera in mounted underneath the rearview mirror stopped working. No apparent reason for the malfunction to shut the vehicle off while filling gas and then five different warning lights occurred, including issues with lane keep assist, adaptive, cruise control, automatic, breaking, and several other safety features no explanation for the failure when that vehicle was taken to the dealer and currently being charged $2500 for a replacement of the camera and labor associated with the repair. My belief is that the system is malfunctioning due to overheating, which is a design issue associated with the vehicle and isn’t something that I should be responsible for.

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